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Thursday, July 22, 2010

The Agony and the Electricity

As I pull my car into my parking spot this morning, the cool morning air that flows through the open window is disrupted by a loud mechanical hum. The generator is running full bore.

I pull out my keys while juggling my lunch, the newspaper and some documents while opening the door. I am greeted by three alarms:
  1. The keypad wants me to know it detected a "broken glass" sensation (a glitch that I was sure we'd fixed last week)
  2. The fire panel hastily adds that the server AC unit lost power (at some point)
  3. The time clock card swipey-thing urges me to replace it's battery

Wayne, our General Manager, has left me a message asking if the alarms had started when I had opened the building.

I call him back and then begin my day in earnest. I'm pushing to get MathTacular4 our for review by the end of the month.

A few hours later, I find out that we do not have internet access in the building, our ordering system is offline, and no one can chat, email or access their documents on the Sonlight network.

Oh my.

Thankfully, we regain internet connection so I can update Facebook with the news.

By lunchtime everything was working again. Of course, I still hear Kurt--our server/tech guy--talking to someone on the phone across the way. So, while is up and running, I think there's still more work to do.

Thank you for your prayers and patience as we wrestle with the great unknowns of technology and that mysterious force: Electricity.

 ~Luke Holzmann
Filmmaker, Writer, Empty Nester


Ariana Sullivan said...

That love/hate thing with technology. So awesome but so very annoying when it doesn't work how it's supposed to.

My internet was down yesterday and I thought I was going to go crazy. Just my 30 minute downtime being gone was devastating. I can't imagine dealing with it in a work setting!


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