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Friday, June 19, 2009

"Solve that again, Sam."

With apologies to Casablanca, which, turns out, deserves more apologies...

We get web corrections from customers as they find things that aren't right on our site. It is often my job to then go make the needed change. Of course, sometimes we get corrections for things that aren't wrong, but it can take a while to sort all that out.

For instance, today I was alerted to the fact that one of our Placement Tests had the wrong answer to a math problem and the vendor's site has the correct answers. I went looking for an updated copy of the test on the vendor's site, only to realize that we merely linked to it... so "our" document and the vendor's document is one and the same. This led me on a search for where the customer could have found a different document. Coming up with nothing, I went back to the original problem and checked the math myself.

If my calculations are correct--and let's hope that they are--then the answer key is right.

As confusing as such things can be, I do learn new details about our site, get to brush up on my math skills, and try to figure out what someone is talking about. So the next time your child asks, "When would I ever need to know this, mom?" Tell them: When you're double checking the answer for a textbook on a website of the organization that employs you.

That should end all complaints. <ha!>


Don't forget to phone your father and hug your hubby this weekend.

Happy Father's Day to all of you fathers and those of you working on becoming one.

 ~Luke Holzmann
Expectant Father

7 comments:

mom said...

Thank you for the excellent answer to the question...."when will I EVER need this?" I'll let you know their response! LOL!

Are you able to share the latest in your adoption journey? Still praying here...

Blessings,
Tammy ~@~

Doug Hibbard said...

Hmmm...so if I ever want to be a royal pain, I just send an obscure needed correction! :-)

Luke said...

Tammy, you are most welcome! I hope it works well <smile>.

As for the adoption: Nothing new to report. We are still waiting for Kyrgyzstan to start allowing families to come pick up their kids. The paperwork has been stopped there for a long, long time. Prayer is always welcome!

Doug, well, that would be one way to go about that <laughing>. If it is too obscure, however, we will put it aside in favor of more pressing issues... so you'll have to find the balance between obscurity and urgency <smile>.

~Luke

Heather the Mama Duk said...

I'm sure THAT reason would be med with a blank stare lol I might try it some time. I'm running out of other reasons.

Luke said...

<laughing> Blank stares happen. I say, "Go for it" <smile>.

~Luke

boremetotears said...

Noticing that you didn't identify yourself as a "Filmmaker, Writer" at the end of this post, now I'm curious: One day, will you just drop "expectant" and leave us to our own imaginations - or will there will an announcement? :)

Luke said...

BoreMeToTears, I have thought it would be fun just to change it one day... but this has been such a long, hard road with so many of you supporting and encouraging us as we wait, that I will have to post about it.

When we get to go to Kyrgyzstan, I will blog about it. There will be an announcement <smile>.

~Luke


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Luke Holzmann
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